RSIS Receives NASA’s Premier Quality Performance Award
March 7, 2003
RS Information Systems has won NASA’s highly prized George M. Low Award, the agency’s premier quality and performance award for prime contractors and subcontractors. The annual award recognizes large and small businesses that demonstrate excellence and outstanding technical and managerial achievements in quality and performance on NASA-related contracts or subcontracts. RSIS was selected in the Small Business category.
RSIS is the prime contractor on several projects at Glenn Research Center (GRC) in Cleveland and GoddardSpaceFlightCenter at Greenbelt, Md.
Speaking this morning at the award ceremony in Arlington, Va., NASA Deputy Administrator Frederick D. Gregory noted the following about RSIS’ work at Glenn and Goddard:
“Overall program management scores rose from 80 percent to 100 percent in the last two years, and problem responsiveness scores rose from 90 percent to 95 percent. RSIS has demonstrated outstanding responses to program changes… The average evaluation score on the PACE contract over the past three years is 99.98 percent. During the same period, the average rating on the Goddard contract was 92.8 percent. RSISD has met 100 percent of schedule requirements on the Glenn contract, and 99.55 percent on the Goddard contract. RSIS has never exceeded contract budgets, for example, over the past three years. The actual Goddard contract has run over $2 million below planned costs. RSIS also provided several good examples of cost savings, including $100,000 in storage media usage, and $360 thousand in IT security equipment purchases.”
In accepting the award for RSIS, Scott Amey, Executive Vice President and Chief Operating Officer, said: “The George M. Low Award recognizes quality, technical excellence, customer satisfaction, and safety. We were rated on our ability to satisfy the customer, effectively support changing requirements, generate and meet performance requirements, continuously improve our processes, meet schedule requirements, meet cost requirements, save costs for NASA, use tools and processes for measuring our performance, effectively manage subcontractors, follow a rigid safety plan, and strive for ISO 9001:2000 registration.”
The award was named after George M. Low, a NASA leader who was dedicated to quality and excellence. Low's career and achievements spanned many fields: space science, aeronautics, technology, and education. In the space program he provided management and direction for the Mercury, Gemini, Apollo, and advanced manned missions.
At GRC, RSIS has more than 120 engineering and IT professionals led by Program Manager Rick Stalnaker on the PACE contract. PACE stands for Professional, Administrative and Computational Engineering. RSIS support includes networking and security, business applications and outreach, and advanced computing.
RSIS’ team of 45 media and publications professionals at GSFC provide centralized job management and customer service, end-to-end visual communications products, event planning, management and support, and information management for procurement and facilities. The RSIS program manager is Jeremy Andrucyk.
RSIS also supports NASA GSFC’s Tropical Rainfall Measuring Mission (TRMM) and the Science Data and Information System (TSDIS). In those programs, 25 engineering and IT professionals are under the direction of Program Manager Jim Bailey. They support science data processing, science operations and control center, science analysis product evaluation, 24/7 user support, facility management, science algorithm support, system evaluation and maintenance, and scientific programming.
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